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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Very poor service4
  • Every door to door solicitor2
  • Adley jo riley1
  • Wont contact me1
  • Customer service1
Delete
  • 0 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Some people at customer service 5
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service23
  • Poor billing system17
  • Slow pre-authorization8
  • Did not resolve problem7
  • Plans7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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