Aflac vs Coventry Health Care

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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 147 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Agent 1

Customers don't like

  • Very poor service4
  • Anything about aflac2
  • Every door to door solicitor2
  • Customer service1
  • Wont contact me1

Products by Aflac

No items

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  • 0 ISSUES RESOLVED
  • 323 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12.6K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Some people at customer service 4
  • Agent 4
  • Agents admit website is a fail 4
  • Customer service reps who genuinely tried to help 3
  • Website access 2

Customers don't like

  • Customer service24
  • Poor billing system20
  • Slow pre-authorization8
  • Plans7
  • Did not resolve problem6

Products by Coventry Health Care

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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