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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 44 COMPANY RESPONSES
  • 158 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 0 ISSUES RESOLVED
  • 206 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Great company 2
  • Experience 2
  • Great 1

Customers don't like

  • Fraudulently deny payment4
  • Constant non payment2
  • Home visits2
  • Misrepresentation of product and vague definitions in policy2
  • Terrible customer service and policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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