PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aflac and Colonial Life as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aflac
Colonial Life

Aflac and Colonial Life Overview

Total reviews 353 1
Company responses 95 0
Issues resolved 2 0

Aflac and Colonial Life Consumer Ratings

Rank
84 out of 1079 in Insurance category
803 out of 1079 in Insurance category
Customer service
105 in category
No votes
Website
124 in category
No votes
Product or Service Quality
127 in category
No votes
Reliability
120 in category
No votes

Aflac and Colonial Life Rating Details

Customer service
1.5 (153 reviews)
No votes
Reviewer's quote

...I have spoken with over 35 customer service reps they all were unknowledgeable and very unprofessional. This the worst company. I am currently seeking legal assistance..

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No items

Website
1.8 (140 reviews)
No votes
Reviewer's quote

...no need to keep calling just check the website. It doesn't matter what I do I STILL get no answers to when this will be settled. Again, I haven't had any money coming in since April...

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No items

Product or Service Quality
1.4 (133 reviews)
No votes
Reviewer's quote

...they tell you oh were just very busy will get to it when we get to it so the bottom line is the representation that they make when you were signing up for service is all complete opposite of the reality when you actually do have a claim Im going on one month now from the time I filed my claim and Still...

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No items

Reliability
1.3 (125 reviews)
No votes
Reviewer's quote

I couldn't find my husbands name on anything that was sent to me. I needed to make sure he is part of the policy I pay for. Thank you.

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No items

Aflac and Colonial Life Pros and Cons

Pros
  • Payroll deduction
  • Security i felt while being lied too
  • Payroll deduction and claims are paid in a timely manner
No votes
Cons
  • Very poor service worthless insurance
  • Very poor customer service
  • Aflac did not truthfully represent this policy
No votes

Aflac and Colonial Life Most Positive Reviews

Top rated reviews
5

People think that they can use Short Term Disability for many things. A pre-existing condition is one that began BEFORE...

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No votes
5

I had read all the complaints, while my husbands claim was being processed, I was beginning to get a little worried. My...

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No votes

Aflac and Colonial Life Most Critical Reviews

Lowest rated reviews
1

I'm disturbed an appalled that my claim was denied I was diagnosed with a sudden bells paulsy which is clinically...

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No votes
1

I received a call from a *** Tech Support Company named Nexus Techs. The guy seems to have a heavy Indian accent and...

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No votes

Aflac and Colonial Life Latest Reviews

Recent published reviews
1

After being injured as a Firefighter they would deny claims and then after dropping them in 2019 they call me and tell...

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No votes
No votes

These so called adjusters paid me for an ER visit 155.00 after an accident I had,but they said didnt meet their...

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No votes

Aflac and Colonial Life Products and Services

Most reviewed product and services
  • Aflac Claim (91 reviews)
  • Aflac Medical Claim (59 reviews)
  • Aflac Disability Claim (38 reviews)