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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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Cigna

Insurance
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Benefits 1
  • Customer service people are very nice and helpful 1
  • Diversity of product 1
  • Pam 1
  • That they were supportive and helpful 1

Customers don't like

  • Terrible customer service4
  • No accountability4
  • Deceitful business practices3
  • Wait wait wait3
  • Should be prosecuted under the rico act of 19702
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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