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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 160 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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  • 1 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $16.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Called back in a timely manner 1
  • How the agent kept in touch about what ever we needed 1
  • How the policy paid for moms burial cost and we had no worries 1
  • Work environment 1

Customers don't like

  • Lies from customer service2
  • Customer service - poor2
  • Fake interview2
  • Runaround1
  • Waiting for service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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