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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Website
Customer service
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 885 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Billing Practices
Staff
  • Drivers polite and knowledgable 7
  • Individual reps were polite 7
  • Employees were nice but not helpful 5
  • Driver 4
  • Equipment 4

Customers don't like

  • Way they do business15
  • Customer service12
  • Business practice8
  • Total ignorance of cust serv7
  • Unprofessional cust serv6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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