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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 43 COMPANY RESPONSES
  • 156 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Very poor service4
  • Anything about aflac2
  • Customer service2
  • Every door to door solicitor2
  • No communication with policy holder about claim status2
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Apria

Insurance
  • 2 ISSUES RESOLVED
  • 852 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Individual reps were polite 7
  • Drivers polite and knowledgable 6
  • Employees were nice but not helpful 5
  • Fresh lies told by representatives 5
  • Equipment and supplies 5

Customers don't like

  • Customer service41
  • Way they do business28
  • Terrible customer service24
  • Business practice16
  • Total ignorance of cust serv15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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