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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 175 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy2
  • Wont contact me1
  • Very poor service1
  • No communication with policy holder about claim status1
  • Customer service1
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Aon Hewitt

Insurance
  • 1 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $11.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Friendly customer service people 1

Customers don't like

  • Service5
  • Lack of employee training and knowledge3
  • Canned responses3
  • Sneaky deceptive practices2
  • Rudeness2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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