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Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • Agent 1

Customers don't like

  • Aflac did not truthfully represent this policy1
  • Customer service1
  • No communication with policy holder about claim status1
  • Very poor service1
  • Wont contact me1
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Allstate

Insurance
  • 1 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Staff
Exchange, Refund and Cancellation Policy
  • 1st 40 years with them 3
  • When i cancelled my auto insurance with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 3
  • Initial application service 2

Customers don't like

  • Customer treatment6
  • Appauling customer service5
  • Acting in bad faith4
  • Poor customer service3
  • Unfair claim practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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