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Aspen Dental

Hospitals, Clinics and Medical Centers, Doctors
  • 12 ISSUES RESOLVED
  • 2368 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Look of the office 13
  • Staff 13
  • Dentist 8
  • Pricing 6
  • Timeliness 6

Customers don't like

  • Lack of communication10
  • Tooth hurts now6
  • Long wait-1 hour in chair5
  • Poor treatment5
  • Not being billed correctly5
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Affordable Dentures

Hospitals, Clinics and Medical Centers, Doctors
  • 1 ISSUES RESOLVED
  • 753 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Staff 4
  • Receptionist was the best part of the visit 4
  • Dentures 3
  • Fact that the dentures were affordable 3
  • Quality and customer service 2

Customers don't like

  • Dentures8
  • Staff5
  • Quality4
  • Scam to get your money3
  • Will never use them again3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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To start..I have discovered that Aspen dental is a franchise.

Therefore if you want to use Aspen or affordable you must do your homework for the one you are visiting. They should be individually rated. The one nearest you might have a terrible staff and just a mediocre oral surgeon. The one 40 miles away might have a super dentist and staff.

They have district managers just like any other franchise. I had terrible service at aspen. I got ahold of the district manager and she sent me to another in her district. The second one was totally different.

Staff was better trained and the oral surgeon was fantastic. He was retired military and worked because "too young to sit home". I noticed when I came back on site to update a resolved that all of the people who were answering were from as far away as Texas and beyond. None were from my area.

Some complaints are from 2003. So just like Red Lobster and McDonalds.

you've got the greats and the lousy's.Check them out as individual stores.

Anonymous

I found my own Dentist' Office and it's called " American Dental Excellence ".The DDS is a great guy and does everything he can to help you with your Dental needs.

He went over my case and found that Aspen Dental did not do the appliance the way it should have been done and saved me almost $1000. The Dentist name is Dhaval Shah and he is excellent at what he does.

This office is located at 292 W ridge Pike, Building A, Limerick, Pa.19468.Everyone in the office is great and tries to help you in every way they can.