PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Affinity Cellular and GreatCall as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Affinity Cellular
GreatCall

Affinity Cellular and GreatCall Overview

Total reviews
1
150
Company responses
0
0
Issues resolved
0
0

GreatCall was first mentioned on PissedConsumer on Jan 13, 2010 and since then this brand received 150 reviews. It is 149 reviews more than Affinity Cellular received since Oct 16, 2019.

Affinity Cellular and GreatCall Consumer Ratings

Rank
613 out of 1909 in Telecommunications category
200 out of 1909 in Telecommunications category
Value for money
340 in category
158 in category
Exchange, Refund and Cancellation Policy
363 in category
106 in category
Customer service
409 in category
103 in category

According to consumer ratings and reviews, GreatCall ranks 413 points higher in the Telecommunications category than Affinity Cellular. People gave Affinity Cellular 1 stars for Value for money criterion in Telecommunications category and it is 85 points higher than the worst rated brand in this category. At the same time, GreatCall was rated 1.7 stars for Value for money criterion in this category and it is 267 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that GreatCall has a higher rating than Affinity Cellular. Regarding Customer service criterion, consumers gave Affinity Cellular 1 stars and it is 96% worse than other in category. GreatCall however was rated 1.7 stars and it is 76% greater than other in category.

Affinity Cellular and GreatCall Rating Details

Value for money
1 (1 review)
1.7 (57 reviews)
Reviewer's quote

July called will send a new battery never received and no credit on the account issued.From early August to late September called about the battery, in late September a new phone was issued. On Saturday they were called to transfer information from one phone to the next, but they could not transfer...

marijane L

...I'm not sure how many smart phones are being used on our planet--but you could probably multiply that number by five dollars, and come up with the amount of money the consumers are being robbed of every month. I imagine the dollar amount is in the millions. I went back to a flip phone...

PissedConsumer1695715
Exchange, Refund and Cancellation Policy
1 (1 review)
1.6 (53 reviews)
Reviewer's quote

No items

...Codes And GreatCall Would Not Help Me With This Issue!:cry: My Advice: Don't Buy Google Android Phones! I Am Leaving Android Today And Sending Mine Back For Refund! Get One Apple iPhone 7 Instead At Verizon Wireless For A Very Good Deal And I Would Be Very...

PissedConsumer1760495
Customer service
1 (1 review)
1.7 (69 reviews)
Reviewer's quote

No items

Attempts to activate the Jitterbug Smart 2 demonstrated to me how piss-poor their customer service, printed documentation and website is. So I'm going to return the Jitterbug and go with another phone..

PissedConsumer1729132

Affinity Cellular and GreatCall Pros and Cons

Pros
No votes
  • Phones simple use
  • Great concept
  • Large letters and numbers
Cons
  • That this company can not handle tech problems
  • Customer service
  • Phone buttons not usable by touch
  • Inability to listen to customer

Affinity Cellular and GreatCall Most Positive Reviews

Top rated reviews
No votes
5

I have a Jitterbug phone that my elderly Father uses. He loves it. I don't do Smart phones so I was looking for an...

Affinity Cellular and GreatCall Most Critical Reviews

Lowest rated reviews
1

July called will send a new battery never received and no credit on the account issued.
From early August to late Septemb...

1

I bought a jitterbug and tried to activate it via the web site. I kept getting error messages (could not locate the...

Affinity Cellular and GreatCall Latest Reviews

Recent published reviews
No votes
1

I did not purchase the emergency service (they call it 5 star service) and I did not want it, but unless you buy the...

Read all 150 reviews

Affinity Cellular and GreatCall Products and Services

Most reviewed product and services
  • Affinity Cellular Customer Care (1 review)
  • Greatcall Cell Phone (33 reviews)
  • Greatcall Customer Care (21 reviews)
  • Greatcall Jitterbug Cell Phone Activation (11 reviews)