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Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7
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Walgreens

Drug Stores and Drugs
  • 5 ISSUES RESOLVED
  • 1549 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Staff
  • Store and old staff 3 months ago 6
  • Convenience 5
  • Polite manager 4
  • Store location convenient 4
  • Rude manager 3

Customers don't like

  • Rude customer service25
  • Customer service24
  • Loss of time17
  • Pharmacist was rude16
  • Rude pharmacist15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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