United Healthcare vs Aetna
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Healthcare and Aetna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
United Healthcare and Aetna Overview
Total reviews | 1072 | 491 |
Company responses | 0 | 0 |
Issues resolved | 7 | 4 |
United Healthcare and Aetna Consumer Ratings
United Healthcare and Aetna Rating Details
United Healthcare and Aetna Pros and Cons
- Extremely unhappy
- One rep did try to help me
- Premiums ok
- Price is low
- Insurance company i had before aetna
- Customer service representatives
- Customer service
- Runaround they have given me
- That they lied
- Difficulty with authorization
- Customer service
- Too many third parties involved
United Healthcare and Aetna Most Positive Reviews
Took care of everything.Wonderful job.. Updated all my info and made it where my UCH acct is easy to access.
I try to call to customer service to check my kid insurance due to my kid going to dental exam at Nova family dental at...
The representative I spoke with was wonderful she went above and beyond what I expected. Lol she's calling me...
I just called to ask what I would be covered for a glucose monitor and Karen Hayes talk to me and she gave me a lot of...
United Healthcare and Aetna Most Critical Reviews
I tried to cancel 3 months ago, been billed and tried to cancel. They said they will refund this month 3/24 ,but not...
I've been paying for an Aetna health insurance policy since January, and they've refused to pay for pretty much...
I called 3 times to confirm that I have a zero copay on prescriptions. Three different customer service employees confi...
You have been taking money out of my account for, l think years. My bank can't cancel it because you have my rounting...
United Healthcare and Aetna Latest Reviews
My Father ended up in a skilled nursing facility and has United Healthcare Insurance. He should have been entitled to...
My very much needed medication copay is very high, they told me that after Ive reached my deductible my copay will go...
Among other things, I hung my phone up after 1 1/2 hours, approximately one hour and 15 minutes of which was hold time.
I was scheduled to have cararats removed on April 3 my doctor told me the insurance would not cover the surgery I want...
I had UHC for many years but in January 2018 we change to Aetna. I have not had any bad experience yet with Aetna is to early to know.Let's see in the future. I do hope is better than UHC.
How would you compare United Healthcare vs Aetna?
Aetna has decent customer service -- which is badly needed since the firm cuts costs by denying required medical tests which our former insurer, United Healthcare, would have correctly approved.
Product or Service Quality
Aetna wrongfully refused to expedite the appeal of a denial of a required MRI to determine the cause of my wife´s leg and knee pain -- expediting that appeal was denied for no good reason, apparently just to save Aetna money!
I have something else to compare
I was United healthcare since 2012 and they was very good to me. I have nothing bad to say about them.
Product or Service Quality
Exactly
I have something else to compare
I'm still waiting on Aetna to send my food allowance card. I don't get food stamps anymore been homeless for 3 years and I'm hungry why won't you send my card.
UHC was our former health insurer, and we never had any problems with UHC!
Product or Service Quality
No issues or problems over the many years with UHC!