Aetna vs United Healthcare
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aetna and United Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aetna and United Healthcare Overview
Total reviews | 491 | 1071 |
Company responses | 0 | 0 |
Issues resolved | 4 | 7 |
Aetna and United Healthcare Consumer Ratings
Aetna and United Healthcare Rating Details
Aetna and United Healthcare Pros and Cons
- Price is low
- Insurance company i had before aetna
- Customer service representatives
- Extremely unhappy
- One rep did try to help me
- Premiums ok
- Difficulty with authorization
- Customer service
- Too many third parties involved
- Customer service
- Runaround they have given me
- That they lied
Aetna and United Healthcare Most Positive Reviews
I try to call to customer service to check my kid insurance due to my kid going to dental exam at Nova family dental at...
Took care of everything.Wonderful job.. Updated all my info and made it where my UCH acct is easy to access.
I just called to ask what I would be covered for a glucose monitor and Karen Hayes talk to me and she gave me a lot of...
The representative I spoke with was wonderful she went above and beyond what I expected. Lol she's calling me...
Aetna and United Healthcare Most Critical Reviews
My member id was over ridden by another person when i got into their navigator web. That persons history wouldvalways...
Have not paid on the new code for skilled services since January 2015 to date February 24 2015 this has been ongoing...
These greedy fks, are making me pay for a plan i dont use nor want, granted i have a court order to do so, but i also i...
I have had United Healthcare insurance since the beginning of 2015. I have always paid my health insurance payments, how...
Aetna and United Healthcare Latest Reviews
My very much needed medication copay is very high, they told me that after Ive reached my deductible my copay will go...
I tried to cancel 3 months ago, been billed and tried to cancel. They said they will refund this month 3/24 ,but not...
I was scheduled to have cararats removed on April 3 my doctor told me the insurance would not cover the surgery I want...
Among other things, I hung my phone up after 1 1/2 hours, approximately one hour and 15 minutes of which was hold time.
I had UHC for many years but in January 2018 we change to Aetna. I have not had any bad experience yet with Aetna is to early to know.Let's see in the future. I do hope is better than UHC.
How would you compare Aetna vs United Healthcare?
Aetna has decent customer service -- which is badly needed since the firm cuts costs by denying required medical tests which our former insurer, United Healthcare, would have correctly approved.
Product or Service Quality
Aetna wrongfully refused to expedite the appeal of a denial of a required MRI to determine the cause of my wife´s leg and knee pain -- expediting that appeal was denied for no good reason, apparently just to save Aetna money!
I have something else to compare
I was United healthcare since 2012 and they was very good to me. I have nothing bad to say about them.
Product or Service Quality
Exactly
I have something else to compare
I'm still waiting on Aetna to send my food allowance card. I don't get food stamps anymore been homeless for 3 years and I'm hungry why won't you send my card.
UHC was our former health insurer, and we never had any problems with UHC!
Product or Service Quality
No issues or problems over the many years with UHC!