Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 316 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7
Delete
  • 1 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $450 CLAIMED LOSSES
  • $225 AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Insurance agent 1

Customers don't like

  • Customer service is not very helphul1
  • Do not like1
  • I was dropped and not notified1
  • Nurse help line1

Products by Preferred Care Partners

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.