Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Difficulty with authorization6
  • Struggling to get consistant care5
  • Too many third parties involved5
  • Poor communications3
  • Slow claims3
Delete

Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 407 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
  • Some reps who tried to help 5
  • I saw thou their lies and deception 4
  • It sucks 4
  • Savings 3
  • That they are professional and respectful 3

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.