Aetna vs Kaiser Permanente

Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 306 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7

Products by Aetna

No items

Delete

Kaiser Permanente

Hospitals, Clinics and Medical Centers, Doctors
  • 0 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $24.4K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Doctor 5
  • Option i had to suggest was followed 2
  • Fulfilled prescription 1
  • Nurse 1
  • Nice building doctors seemed distant 1

Customers don't like

  • Rising costs and bad service7
  • Customer service5
  • Felt unimportant5
  • No good answers5
  • Wrong advise4

Products by Kaiser Permanente

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.