Humana vs Aetna
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Humana
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 486 TOTAL REVIEWS
Rank
154 out of 1313
in Insurance category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS12
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SUCCESSFUL83%
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AVG CALL DURATION01:41
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ISSUES RESOLVED0%
Top Products and Services
Aetna
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 376 TOTAL REVIEWS
Rank
198 out of 1313
in Insurance category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS0
-
SUCCESSFUL0%
-
AVG CALL DURATION00:00
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Humana Reviews
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Humana - Horrible service rude people
My wife and I have been members since 2012 I never missed a payment I'm on auto pay. My wife broke a tooth and we had to pay for it ourself which...
Humana Customer Service is an Oxymoron
I spent an hour and a half trying to get an answer why a prescription increased 30% from earlier refills same year, without notice. First Humana...
Humana - Its almost impossible (by phone) to get anything accomplished . I signed up for complete dental $25.00 mo. mon 10/3/18
I called on tues12/ 4/18 trying to cancel, Cynthia said I would have to call back in a few days. I called back on wed 12/5/18 and spoke to several...
Humana - Unneccessary waste of time for appeal
I have Humana medical plan from my employer and 1 day I went to urgent care which was in my network, doctor came for 2 mins and made me wait for 45 mi...
Humana - WORST insurance company ever
Humana by far has the worst customer service. I don't mean just the reps either. I went through an entire appeal process only to have it denied and...
Humana - Ripoff
I purchased a humana dental plan, I never received any info to be able to set up my online access, I was told twice, that I would be emailed a list...
Humana - Lousy Transportation service.
I was told that I could only request a ride for medical reasons 3 business days before my appointment.
So , on this past Monday , October 29 I requeste...
So , on this past Monday , October 29 I requeste...
Humana - Refused to pay emergency ambulance bill
Humana says that because they did get a hospital bill they were not going to pay ambulance bill. Restaurant paid the hospital bill but was not obligat...
Top Rated Aetna Reviews
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Aetna - Complain consumer
ive been on this plan for years and when it come up to a bill they refuse to pay it and thats not right and not fear I dont think their reliable...
You pay more as an AETNA member than you would without insurance
Aetna approved an MRI for my back. They directed me to a provider that I must use in their network. The cost for the MRI:
**as an AETNA member: $425
**w...
**as an AETNA member: $425
**w...
Aetna Online home pharmacy nightmare
Trying to get prescriptions filled, taken off hold, auto refill, all the above nightmare!! Lots of prescripts on hold. Ones on hold shipped out. No tr...
Aetna - Customer NO SERVICE for controlled substances
I have been trying to use this home delivery service since January 2018, for my mother's controlled substances...I am a pharmacist, and I am...
Aetna refuses to issue a reimbursement check. They do not dispute that they owe the reimbursement, they simply have not sent the check
I have called Aetna 7 times, each time I have been told that my reimbursement check was issued -- and each time I have been given a different "issue...
Aetna - Terrible excuse for an insurance company
in January of 2018 I was denied coverage for a cervical arthroplasty on two levels due to lack of moderate spinal stenosis. in May of 2018 I had...
Poor Customer Service, Third Party Vendor Review/Denial, No Claims Ever Submitted in Aetna's System
I have been reading all the bad reviews on Aetna and I am not sure what people mean that Aetna's health insurance is cheap. I have been a RN for 34...
Aetna - Will not cover dental work for oral cancer
They denied 28 k in dental work when I had to have five teeth removed to remove a tumor in my mouth.They said it was dental not medical.My dental...
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