Humana vs Aetna
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Humana and Aetna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Humana and Aetna Overview
Humana was first mentioned on PissedConsumer on Nov 8, 2009 and since then this brand received 546 reviews. It is 143 reviews more than Aetna received since Jan 14, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aetna customer support team than with Humana customer service.
Humana and Aetna Consumer Ratings
According to consumer ratings and reviews, Humana ranks 47 points higher in the Insurance category than Aetna. People gave Humana 1.2 stars for Customer service criterion in Insurance category and it is 289 points higher than the worst rated brand in this category. At the same time, Aetna was rated 1.2 stars for Customer service criterion in this category and it is 273 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Humana has a higher rating than Aetna. Regarding Product or Service Quality criterion, consumers gave Humana 1.3 stars and it is 69% greater than other in category. Aetna however was rated 1.2 stars and it is 64% greater than other in category.
Humana and Aetna Rating Details
Humana and Aetna Pros and Cons
- Prescription drug coverage
- Very little about humana
- Way they processed my previous claims
- Price is low
- Insurance company i had before aetna
- Bill pay
- Customer service
- Misleading plan coverage
- Health coverage
- Difficulty with authorization
- Too many third parties involved
- Struggling to get consistant care
Humana and Aetna Most Positive Reviews
Humana and Aetna Most Critical Reviews
Humana and Aetna Latest Reviews
Humana and Aetna Products and Services
- Humana Health Insurance (98 reviews)
- Humana Customer Care (50 reviews)
- Humana Dental Insurance (44 reviews)
- Aetna Health Insurance (148 reviews)
- Aetna Health Plan (27 reviews)
- Aetna Claim (24 reviews)
How would you compare Humana vs Aetna?
Most expensive for co pays
Product or Service Quality
Out of network terrible