Aetna vs Humana
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Customers like
- Price is low 3
- Customer service representatives 2
- Some customer service reps 2
- Insurance gold plan 1
- Reasonable price for grandfathered plan 1
Customers don't like
- Difficulty with authorization6
- Struggling to get consistant care5
- Too many third parties involved5
- Poor communications3
- Slow claims3
Products by Aetna
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Customers like
- Prescription drug coverage 4
- Agrivating 2
- Attitude of agents on the phone 2
- Doctor 2
- Very little about humana 2
Customers don't like
- Customer service11
- Misleading plan coverage9
- Health coverage5
- Incorrect marketing information4
- Price4
Products by Humana
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