Aetna vs Humana
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Customers like
- Price is low 3
- Insurance company i had before aetna 3
- Some customer service reps 2
- Customer service representatives 2
- Bill pay 2
Customers don't like
- Difficulty with authorization8
- Too many third parties involved5
- Struggling to get consistant care5
- Constant run around no decision makers4
- Untruthful3
Products by Aetna
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Customers like
- Prescription drug coverage 4
- Very little about humana 3
- Silversneakers fitness 2
- Doctor 2
- Attitude of agents on the phone 2
Customers don't like
- Customer service20
- Misleading plan coverage9
- Health coverage5
- Price4
- Incorrect marketing information4
Products by Humana
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