Aetna vs Humana
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aetna and Humana as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aetna and Humana Overview
Humana was first mentioned on PissedConsumer on Nov 8, 2009 and since then this brand received 545 reviews. It is 142 reviews more than Aetna received since Jan 14, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aetna customer support team than with Humana customer service.
Aetna and Humana Consumer Ratings
According to consumer ratings and reviews, Humana ranks 47 points higher in the Insurance category than Aetna. People gave Aetna 1.2 stars for Customer service criterion in Insurance category and it is 272 points higher than the worst rated brand in this category. At the same time, Humana was rated 1.2 stars for Customer service criterion in this category and it is 288 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Humana has a higher rating than Aetna. Regarding Website criterion, consumers gave Aetna 1.4 stars and it is 53% greater than other in category. Humana however was rated 1.5 stars and it is 60% greater than other in category.
Aetna and Humana Rating Details
Aetna and Humana Pros and Cons
- Price is low
- Insurance company i had before aetna
- Bill pay
- Prescription drug coverage
- Very little about humana
- Way they processed my previous claims
- Difficulty with authorization
- Too many third parties involved
- Struggling to get consistant care
- Customer service
- Misleading plan coverage
- Health coverage
Aetna and Humana Most Positive Reviews
Aetna and Humana Most Critical Reviews
Aetna and Humana Latest Reviews
Aetna and Humana Products and Services
- Aetna Health Insurance (148 reviews)
- Aetna Health Plan (27 reviews)
- Aetna Claim (24 reviews)
- Humana Health Insurance (98 reviews)
- Humana Customer Care (49 reviews)
- Humana Dental Insurance (44 reviews)
How would you compare Aetna vs Humana?
Most expensive for co pays
Product or Service Quality
Out of network terrible