Aetna vs Horizon Blue Cross Blue Shield Of New Jersey
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Our website collected and compiled various consumer reviews about Aetna and Horizon Blue Cross Blue Shield Of New Jersey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aetna and Horizon Blue Cross Blue Shield Of New Jersey Overview
|
Total reviews |
415
|
47
|
|
Company responses |
0 |
0 |
|
Issues resolved |
2 |
0 |
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Aetna and Horizon Blue Cross Blue Shield Of New Jersey Consumer Ratings
Rank
235
out of 1079 in Insurance category
259
out of 1079 in Insurance category
Customer service
190
in category
458
in category
Product or Service Quality
176
in category
435
in category
Website
218
in category
68
in category
Billing Practices
222
in category
394
in category
Aetna and Horizon Blue Cross Blue Shield Of New Jersey Rating Details
Reviewer's quote
...Why should I file an appeal when Aetna approved it in the first place? It is stressful enough to get special services done right now during covid, add to that the lack of insurance customer service to address this mishap. It just adds more stress to the patient..
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...THE CUSTOMER SERVICE I RECEIVED TODAY WAS ABSOLUTELY HORRENDOUS AND MAKES ME WANT TO NOT ACCEPT YOUR MEMBERS JUST SO I NEVER HAVE TO DEAL WITH YOU ALL EVER..
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Product or Service Quality
Reviewer's quote
...what? I could have gone to a motel six and had three meals and been charged with the low hundred dollars range instead of a bill for thousands for the same service. I need my billing looked at and corrected this email is being copied and emailed to other places including my insurance company. This is a very offended, abused, self helped, and pissed...
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Suddenly she had a huge bill from 2013 and they tried to refuse her service until it was paid! After investigating, I traced this back to a claim filed with HBCBC NJ (I have no idea if it's even legitimate or who filed it). After retreiving and reviewing the claim, they immediately admitted it...
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Reviewer's quote
...When you call a doctor or dentist office from Aetna's website listings you will find that they are no longer there or are not accepting new patients. When you call Aetna they will tell you anything that they think you want to hear. Do not trust them at all...
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paying nearly 3000 a month for my wife and i , thanks to obama,. and can't get coverage becasue i was enrolled in their FREE program to cover when you are away from home..
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Reviewer's quote
Aetna Consumer ComplaintsFrom: Expert Insurance Reviews:September 21, 2019Although Aetna is not accredited with the Better Business Bureau, the company currently maintains an A+ rating. In the past three years, there have been 591 complaints filed against the company, 214 of which have been closed...
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It denied my son addiction treatment and he overdosed and died.
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Aetna and Horizon Blue Cross Blue Shield Of New Jersey Pros and Cons
Pros
- Price is low
- Insurance company i had before aetna
- Customer service representatives
- When they payed bills
- Regular blue cross
Cons
- Difficulty with authorization
- Customer service
- Too many third parties involved
- Horrible c
- False denial of claims
- Customer service
Aetna and Horizon Blue Cross Blue Shield Of New Jersey Most Positive Reviews
Top rated reviews
I get the whole high deductible thing. I realize that I have to spend almost $7000 before Aetna pays. But the doctors...
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No votes
Aetna has declined many types of prescribed medications and continues to require a "prior authorization " that is...
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No votes
Aetna and Horizon Blue Cross Blue Shield Of New Jersey Most Critical Reviews
Lowest rated reviews
I filed my first claim with them 05/07/2014, I have a $3000 deductible. Met deductible back in end of July. They starte...
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Horizon Bc is THE worst insurance company to deal with when speaking to their customer service reps. All of them are...
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I have buldging disk in my neck and my job with aetna is sitting all day and I've started to be in a lot of pain so my...
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I had a nut allergy that I had no prior knowledge of and I'm on my grandfathers insurance which happened to be this...
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Aetna and Horizon Blue Cross Blue Shield Of New Jersey Latest Reviews
Recent published reviews
Return of the money that they said they would and you can never know who you are dealing with they put on a different...
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No votes
Attn: Horizon Staff
I have been unable to resolve an ongoing issue regarding account information and claim denial. As a r...
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Aetna denied paying a claim on a pre-approval I had from them for the submitted service. I called 5 times so far and...
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paying nearly 3000 a month for my wife and i , thanks to obama,. and can't get coverage becasue i was enrolled in their...
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Aetna and Horizon Blue Cross Blue Shield Of New Jersey Products and Services
Most reviewed product and services
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Aetna Health Insurance
(149 reviews)
-
Aetna Health Plan
(27 reviews)
-
Aetna Claim
(24 reviews)
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Horizon Blue Cross Blue Shield Of New Jersey Medical Claim
(4 reviews)
Horizon Blue Cross Blue Shield Of New Jersey vs …
How would you compare Aetna vs Horizon Blue Cross Blue Shield Of New Jersey?
Aetna is a pathetic piece of *** Everything is denied via a third party company. Causes sleepless nights and fear. AND they do not care one iota.