Start a new comparison
Delete

Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Price is low 3
  • Some customer service reps 2
  • Insurance company i had before aetna 2
  • Customer service representatives 2
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Difficulty with authorization7
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Slow claims3
Delete

Healthcare Gov

Government and Politics
  • 6 ISSUES RESOLVED
  • 1002 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $13.4K AVERAGE LOSS
1.3
Customer service
Website
Staff
  • Take peoples health for joke 8
  • Distressing 5
  • Promise of affordable care 4
  • Difficult not easy as described 4
  • At least you can log-in this year 4

Customers don't like

  • Customer service12
  • No accountability6
  • Useless5
  • System is broken5
  • Misinformed customer service rep5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel