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Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Price is low 3
  • Some customer service reps 2
  • Insurance company i had before aetna 2
  • Customer service representatives 2
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Difficulty with authorization7
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Slow claims3
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Globe Life Insurance

Insurance
Has verified representatives
  • 7 ISSUES RESOLVED
  • 406 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $17.7K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Customer service 2
  • Way they lie when they say they value you as a customer 1
  • Up to now 1
  • That im not going to come physically harm an employee 1
  • Talked to a person and not a machine 1

Customers don't like

  • Poor customer service7
  • Poor communication within company4
  • False advertising4
  • False advertising refusing to pay policies3
  • Bad service worst insurence3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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