Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Website
Insurance Plans Acceptance
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7
Delete

Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 56 COMPANY RESPONSES
  • 324 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.8
Customer service
Website
Insurance Plans Acceptance
  • Price 2
  • Rude customer service manager 2
  • Trying to save money 2
  • Value for money on accurate prescription 2
  • Zero 2

Customers don't like

  • Being lied to11
  • Online ordering9
  • Treated with disrespect9
  • Customer service8
  • No communication with patients8
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.