Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Insurance Plans Acceptance
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7
Delete

Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Insurance Plans Acceptance
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1
  • Everything until this surprise 1

Customers don't like

  • Misinformed customer service7
  • High disapproval or denial rate5
  • Tedious exceptions process5
  • Customer service4
  • Tedious verification process4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.