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Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Price is low 3
  • Insurance company i had before aetna 3
  • Some customer service reps 2
  • Customer service representatives 2
  • Bill pay 2

Customers don't like

  • Difficulty with authorization8
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Untruthful3
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  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Terrorizing the idiots with death thteats 1
  • Suing db 1
  • Mass publishing to www of malfesance 1
  • Green color on the web page 1
  • Filing complaints with the feds over their corruption 1

Customers don't like

  • Takes your money for services and doesnt deliver4
  • Inflexibility3
  • Still have outstanding bills that money was set aside for2
  • Promising one thing and not delivering it at all2
  • For the company to take advantage of me and keep my money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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