Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Difficulty with authorization8
  • Too many third parties involved8
  • Misinformed reps7
Delete
  • 0 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.9
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Great company 2
  • Experience 1

Customers don't like

  • Fraudulently deny payment5
  • Customer service4
  • No payment on claims4
  • So far my experience has made me think i made a big mistake3
  • Misrepresentation of product and vague definitions in policy2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.