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Aetna

1.3
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 376 TOTAL REVIEWS
Rank
198 out of 1313
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
138 reviews
1
27 reviews
1.3
21 reviews

Cigna

1.3
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 381 TOTAL REVIEWS
Rank
193 out of 1313
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    10:57
  • ISSUES RESOLVED
    50%
Top Products and Services
1.5
100 reviews
1.3
34 reviews
1.6
28 reviews

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Anonymous
Saint Louis, Missouri, United States #1292853

I am an Obamacare user new to Cigna as of 2017 and just received my bill in the mail exactly five days before payment would be due five states away. In other words, send it tomorrow morning and cross your fingers it's on time.

Tried five times to set up automatic billing via the website, but it wouldn't work. As an older customer, I have to question whether they even want my business, or whether their system is set up to insure failure.

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