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Aetna

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 371 TOTAL REVIEWS
Rank
196 out of 1244
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
131 reviews
1
26 reviews
1.3
21 reviews

Cigna

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 377 TOTAL REVIEWS
Rank
191 out of 1244
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    11:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
95 reviews
1.3
33 reviews
1.6
28 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Saint Louis, Missouri, United States #1292853

I am an Obamacare user new to Cigna as of 2017 and just received my bill in the mail exactly five days before payment would be due five states away. In other words, send it tomorrow morning and cross your fingers it's on time.

Tried five times to set up automatic billing via the website, but it wouldn't work. As an older customer, I have to question whether they even want my business, or whether their system is set up to insure failure.

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