Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • Insurance gold plan 1
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Difficulty with authorization6
  • Struggling to get consistant care5
  • Too many third parties involved5
  • Constant run around no decision makers4
  • Slow claims3
Delete
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $11.3K AVERAGE LOSS
1.2
Customer service
Billing Practices
Website
Diversity of Products or Services
Staff

No items

Customers don't like

  • Customer service2
  • Being mislead1
  • Customer service sucks1
  • Billing screwed up1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion