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Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Customer service representatives 0
  • Insurance gold plan 0
  • Price is low 0
  • Reasonable price for grandfathered plan 0
  • Some customer service reps 0

Customers don't like

  • Update pcp listings0
  • Update who accepts your insurance0
  • Website is not user friendly0
  • Wrong information0
  • You slowness0
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  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Card design 0
  • Customer agents 0
  • I like the coverage when it worked 0
  • Not one bit 0
  • Prices 0

Customers don't like

  • Nonpayment of claims0
  • Not getting information i requested0
  • Not knowing where to transfer me0
  • Phone waiting time0
  • See below what a joke0
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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