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Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Price is low 3
  • Insurance company i had before aetna 3
  • Some customer service reps 2
  • Customer service representatives 2
  • Bill pay 2

Customers don't like

  • Difficulty with authorization8
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Untruthful3
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Aspen Dental

Hospitals, Clinics and Medical Centers
  • 14 ISSUES RESOLVED
  • 2829 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Staff 16
  • Look of the office 13
  • Dentist 8
  • Timeliness 7
  • Pricing 6

Customers don't like

  • Customer service16
  • Lack of communication10
  • And the supprize amount had to pay8
  • Unprofessional business6
  • Tooth hurts now6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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