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Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Reliability
Staff
  • Price is low 3
  • Some customer service reps 2
  • Insurance company i had before aetna 2
  • Customer service representatives 2
  • Reasonable price for grandfathered plan 1

Customers don't like

  • Difficulty with authorization7
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Slow claims3
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Allstate

Insurance
  • 1 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $12.8K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Reliability
Staff
  • When i cancelled my auto insurance with them 4
  • Informing others about them 3
  • Absolutely feel violated and sick to my stomach 3
  • 1st 40 years with them 3
  • Initial application service 2

Customers don't like

  • Customer service7
  • Customer treatment6
  • Appauling customer service5
  • False allstate advertising4
  • Acting in bad faith4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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