Start a new comparison
Delete

Aetna

Insurance
  • 1 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • Price is low 3
  • Customer service representatives 2
  • Some customer service reps 2
  • 15 day turn around when they bother to approve payments 1
  • Insurance gold plan 1

Customers don't like

  • Poor communications12
  • Struggling to get consistant care10
  • Too many third parties involved8
  • Difficulty with authorization7
  • Misinformed reps7
Delete
  • 1 ISSUES RESOLVED
  • 456 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $13.3K AVERAGE LOSS
1.4
Customer service
Billing Practices
Website
Diversity of Products or Services
Reliability
  • 1st 40 years with them 3
  • Absolutely feel violated and sick to my stomach 3
  • Informing others about them 2
  • Suck 1
  • When i cancelled my auto insurance with them 1

Customers don't like

  • Customer treatment11
  • Appauling customer service7
  • Adjustment process5
  • Poor treatment5
  • Attitude and refusal to investigate5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.