Start a new comparison
Delete

Aetna

Insurance
  • 2 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $14.3K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Price is low 3
  • Insurance company i had before aetna 3
  • Some customer service reps 2
  • Customer service representatives 2
  • Bill pay 2

Customers don't like

  • Difficulty with authorization8
  • Too many third parties involved5
  • Struggling to get consistant care5
  • Constant run around no decision makers4
  • Untruthful3
Delete

Aflac

Insurance
Has verified representatives
  • 0 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 204 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.1
Customer service
Website
Billing Practices
Diversity of Products or Services
Reliability
  • Agent 1

Customers don't like

  • Customer service4
  • Wont contact me2
  • Very poor service2
  • Very poor2
  • No communication with policy holder about claim status2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel