PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aeropostale and Fruit of the Loom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aeropostale
Fruit of the Loom

Aeropostale and Fruit of the Loom Overview

Total reviews
60
110
Company responses
0
0
Issues resolved
1
2

Fruit of the Loom was first mentioned on PissedConsumer on Dec 3, 2009 and since then this brand received 110 reviews. It is 50 reviews more than Aeropostale received since Oct 2, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Aeropostale customer support team and Fruit of the Loom customer service.

Aeropostale and Fruit of the Loom Consumer Ratings

Rank
353 out of 2301 in Footwear and Clothing category
444 out of 2301 in Footwear and Clothing category
Customer service
395 in category
361 in category
Exchange, Refund and Cancellation Policy
117 in category
184 in category
Product or Service Quality
300 in category
404 in category

According to consumer ratings and reviews, Aeropostale ranks 91 points higher in the Footwear and Clothing category than Fruit of the Loom. People gave Aeropostale 1.2 stars for Customer service criterion in Footwear and Clothing category and it is 566 points higher than the worst rated brand in this category. At the same time, Fruit of the Loom was rated 1.3 stars for Customer service criterion in this category and it is 600 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Aeropostale has a higher rating than Fruit of the Loom. Regarding Product or Service Quality criterion, consumers gave Aeropostale 1.8 stars and it is 69% greater than other in category. Fruit of the Loom however was rated 1.5 stars and it is 58% greater than other in category.

Aeropostale and Fruit of the Loom Rating Details

Customer service
1.2 (29 reviews)
1.3 (24 reviews)
Reviewer's quote

...Since Aeropostale was bought by another company and CLOSED several of the local stores, it has gone down the toilet in customer service! The few stores open are sad and nothing like the old Aero that was fun and inviting for me and my girls..

PissedConsumer1194600

Smells like a rat! Buyers beware! Customer Service was initially nice but after several conversations and many weeks that gone by, I followed up on the situation and gotten a person by name of April who appears to be rude when I made the followed up call. A large company like this should treat...

PissedConsumer1478581
Exchange, Refund and Cancellation Policy
2.3 (23 reviews)
1.8 (21 reviews)
Reviewer's quote

The sales lady seriously SMELLS THE PANTS AFTER my 12 year old daughter tried on a few things but didnt like anything and we requested a refund. Then suddenly she says "yep, these have been washed. No Return"!!! I was flabbergasted at such rude and disgusting treatment in front of my daughter, and...

Sherry A

...refund please..

Sula
Product or Service Quality
1.8 (22 reviews)
1.5 (43 reviews)
Reviewer's quote

...Can't believe this company is still in business with this type of service. Never Never Never again will I order from them. They won't be on the retail landscape long by *** off all their customers...

PissedConsumer1292170

...loose so bad that the garment actually was falling off of me as I was walking thru a store ! What an embarrassment !! I have never had a problem with your product before, but I am pretty sure that I wont be purchasing your product anytime soon. I am on a fixed income and need to embrace my...

Jean R

Aeropostale and Fruit of the Loom Pros and Cons

Pros
  • Price was pretty reasonable and good quality
  • I like aeropostale
  • Store customer service was a plus
  • Afforability
  • Used to be fit and quality
  • Used to be fit and quali ty
Cons
  • Customer service
  • She works at the aeropostale at chesapeake square mall
  • Quality of products
  • Product quality was completely unacceptable
  • Product or service quality
  • Underwear

Aeropostale and Fruit of the Loom Most Positive Reviews

Top rated reviews
4.4

Date of the Incident :- 07/22/2017 Description :- I am hardik patel from cleveland. i am a student at Cleveland State...

5

I recently bought a 6 pk. of FOL no waistband soft panties--whomever the idoit was who sized them knows nothing about wo...

Aeropostale and Fruit of the Loom Most Critical Reviews

Lowest rated reviews
1

Shopped online at Aeropostale, I live in Canada so I ensured that Canada was selected as the ship to country before...

1

The fit. For me underwaer and hipster ultra undies are junkijust bought them have washed them alot like normal there jun...

Aeropostale and Fruit of the Loom Latest Reviews

Recent published reviews
1.6

Store does not return items for refund or store credit without original receipt. This does not work when giving or...

Read all 60 reviews
1.8

I
purchased a 6 pack of women's nylon briefs approximately 4 weeks ago at my local Walmart. As of today I have had to dis...

Read all 110 reviews

Aeropostale and Fruit of the Loom Products and Services

Most reviewed product and services
  • Aeropostale Manager (8 reviews)
  • Aeropostale Customer Care (8 reviews)
  • Aeropostale Jeans (3 reviews)
  • Fruit Of The Loom Underwear (61 reviews)
  • Fruit Of The Loom T-shirt (20 reviews)
  • Fruit Of The Loom Pants (2 reviews)