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  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • In-flight personnel 4
  • Lady on the air plaine 1

Customers don't like

  • Customer service8
  • Operations3
  • System failure2
  • No accountability2
  • Being completely disrespected then lied to2
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 754 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 4
  • Service desks 2

Customers don't like

  • Terrible customer service22
  • Lack of humane treatment8
  • Treatment at the hands of united staff3
  • No customer service3
  • Lack of responce3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
San Leandro, California, United States #1198555

On July 15 2016 on flight 789 at 11:15 pm my wife guadalupe Hernandez was at the check in and susana told my she could take her carry-on bag and when she was about to broad the plane susana told she could not take carry-on bag in plane because there was no room on overhead compartment and her carry-on bag by force away from her my got in plane and where she sat on overhead there was plenty of room in compartment , and they stole her jewelry from carry-on bag , have reported to your supervisor in Sacramento ca but he doesn't want to check out the complaint is there someone to talk to before I go to news