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  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $41.2K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • In-flight personnel 2
  • Lady on the air plaine 1

Customers don't like

  • System failure2
  • Operations2
  • Customer service2
  • Rude and unresponsive customer service1
  • People1
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 711 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Lack of humane treatment8
  • Terrible customer service7
  • No customer service3
  • Lack of responce3
  • Worst organization2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
San Leandro, California, United States #1198555

On July 15 2016 on flight 789 at 11:15 pm my wife guadalupe Hernandez was at the check in and susana told my she could take her carry-on bag and when she was about to broad the plane susana told she could not take carry-on bag in plane because there was no room on overhead compartment and her carry-on bag by force away from her my got in plane and where she sat on overhead there was plenty of room in compartment , and they stole her jewelry from carry-on bag , have reported to your supervisor in Sacramento ca but he doesn't want to check out the complaint is there someone to talk to before I go to news