-
Home
-
Aeromexico Airlines vs United Airlines
Aeromexico Airlines vs United Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Aeromexico Airlines and United Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Aeromexico Airlines and United Airlines Overview
Total reviews |
300
|
1623
|
Company responses |
0 |
0 |
Issues resolved |
1 |
19 |
Aeromexico Airlines and United Airlines Consumer Ratings
Rank
112
out of 512 in Airlines and Air Transport category
80
out of 512 in Airlines and Air Transport category
Customer service
103
in category
87
in category
Exchange, Refund and Cancellation Policy
132
in category
84
in category
Product or Service Quality
118
in category
81
in category
Additional Fees
119
in category
88
in category
Aeromexico Airlines and United Airlines Rating Details
Reviewer's quote
...I tried calling the customer service at least 10 times and no one answered and its been a week theres no call back & no reply on Email. If you plan on flying with Aeromexico then please be prepared that no one will assist you and if youre stuck no one will come to help you..
Read full review
The customer service agent handled this perfectly and got us on connecting flights seated together arriving home the same day. She added my flights to my mileage plus account and was a good person..
Read full review
Exchange, Refund and Cancellation Policy
Reviewer's quote
I didn't receive any communication from Aeromexico about the cancellation and if it wasn't for my travel agent I would have gone to Monterrey on the 19th of January to find out that I didn't have a place on the plane to return home. I don't know why you have a system like that in place but this is...
Read full review
Can't get anyone from CS to answer phone to work out a refund for a canceled flight n no easy way to put in info for reund. AA was so easy n a american lady answered the phone instantly n sent link for refund within 10mins we were done. Very unprofessional and won't use ever again, very...
Read full review
Product or Service Quality
Reviewer's quote
...Excellent service, great job. And it was very nice for the first time that I did not have to go to terminal one. Cause that is confusing...
Read full review
The automatic voice service was annoying to deal with but the representative was very helpful. I would be fine if the the automatic voice service was eliminated and it was just a live representative..
Read full review
Reviewer's quote
...Beware additional charges at the check in!!..
Read full review
The situation incurred additional expenses, including a new check-in at the hotel and extra costs due to the inability to obtain a refund from the car rental company, totaling 210 dollars in direct losses. I would appreciate your prompt attention and consideration of this compensation request for...
Read full review
Aeromexico Airlines and United Airlines Pros and Cons
Pros
- In-flight personnel
- Good airline
- Low cost
- Kind and helpful flight attendants
- Flight schedule
- Non at the moment
Cons
- Customer service
- Dificult to get costumer service
- Poor customer service
- Terrible customer service
- Lack of humane treatment
- Did not deliver as promised
Aeromexico Airlines and United Airlines Most Positive Reviews
Top rated reviews
It is ashamed that you wash your hands so easily with such a serious situation that is happening on your prestigious air...
Read full review
Rescheduled due to Lufthansa strike. A lady with United rescheduled us on Wednesday and she was kind and helpful.
Read full review
I believe this was my fourth or fifth flight with air Mexico to visit my Sister Manzaniel and I flew first class this...
Read full review
Just need wheelchair assistance when landing , can you give me a number of a live agent to let them know I will need a...
Read full review
Aeromexico Airlines and United Airlines Most Critical Reviews
Lowest rated reviews
We purchased two first class tickets nonstop flight Chicago ohare to couzmel Mexico
Service was horrible was only allo...
Read full review
United Airlines is the WORST Airlines on the planet. You get the award for being the biggest waste of time and money...
Read full review
When we arrived at the AE ticket counter in San Jose, Costa Rica on the morning of 1/12/2024, we were told that we...
Read full review
Scott Kirby should be fired for putting racist DEI hiring practices over security. That's why United and Boeing are...
Read full review
Aeromexico Airlines and United Airlines Latest Reviews
Recent published reviews
No votes
My wife and I boarded Aeromexico on March 3rd. From Los Cabos to Mexico City and then to Toronto. The flight to Mexico...
Read full review
Not allowed to board a flight due to an assumed visa problem on part of united! This was an error on their part but...
Read full review
I was struggling with what my confirmation number for my trip was. The persons helping me was very pleasant and patient
Read full review
No votes
I had a recent issue based on lack of information and knowledge. I always travel united buying first class ticket and i...
Read full review
How would you compare Aeromexico Airlines vs United Airlines?
On July 15 2016 on flight 789 at 11:15 pm my wife guadalupe Hernandez was at the check in and susana told my she could take her carry-on bag and when she was about to broad the plane susana told she could not take carry-on bag in plane because there was no room on overhead compartment and her carry-on bag by force away from her my got in plane and where she sat on overhead there was plenty of room in compartment , and they stole her jewelry from carry-on bag , have reported to your supervisor in Sacramento ca but he doesn't want to check out the complaint is there someone to talk to before I go to news