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  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $43.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • In-flight personnel 3
  • Lady on the air plaine 1

Customers don't like

  • Customer service8
  • System failure2
  • Operations2
  • No accountability2
  • Being completely disrespected then lied to2
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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1682 TOTAL REVIEWS
  • $86K CLAIMED LOSSES
  • $262 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service42
  • Refund policy10
  • Late bus5
  • Rude driver4
  • Poor and rude customer care service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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