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Delete
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $42.4K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • In-flight personnel 3
  • Lady on the air plaine 1

Customers don't like

  • Customer service7
  • System failure2
  • Operations2
  • No accountability2
  • Being completely disrespected then lied to2
Delete
  • 4 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service14
  • Customer service12
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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