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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1296 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service30
  • Lack of integrity22
  • Disrespectful attitude21
  • Lack of knowledge18
  • Rude technician12
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Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Reliability
Staff
Turnaround Time
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Lied about coverage6
  • Did not cover new part when needed4
  • I still had to pay hundreds more to get the car fixed4
  • Misrepresentation about coverage3
  • Policy has double stanards3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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