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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1296 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Reliability
Turnaround Time
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service30
  • Lack of integrity22
  • Disrespectful attitude21
  • Lack of knowledge18
  • Rude technician12
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Warrantech

Household Services
  • 1 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $90.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Staff
Reliability
Turnaround Time
  • Answered the phone 3
  • That they answred the phone 1

Customers don't like

  • Supervisors not available6
  • Run around5
  • Long hold period4
  • Supervisor never available4
  • Long hold periods4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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