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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1291 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service30
  • Lack of integrity22
  • Disrespectful attitude21
  • Lack of knowledge18
  • Rude technician12
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1035 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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