PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ae Factory Service and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ae Factory Service
Lowes

Ae Factory Service and Lowes Overview

Total reviews
1328
4989
Company responses
0
3
Issues resolved
3
50

Lowes was first mentioned on PissedConsumer on Jul 6, 2007 and since then this brand received 4989 reviews. It is 3661 reviews more than Ae Factory Service received since Jun 9, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lowes customer support team than with Ae Factory Service customer service.

Ae Factory Service and Lowes Consumer Ratings

Rank
143 out of 1502 in Household Services category
61 out of 482 in Supermarkets and Malls category
Customer service
104 in category
68 in category
Staff
100 in category
53 in category
Diversity of Products or Services
117 in category
53 in category

Ae Factory Service and Lowes Rating Details

Customer service
1.2 (119 reviews)
1.4 (1746 reviews)
Reviewer's quote

...While I certainly understand the thought and reasoning to have offshore call centers, it definitely doesn't help the "cause" of customer service for U. S. based customers...

james S

Every time I deal with Lowes in Monroe Michigan, they get nothing right! It is the worse store for customer service. Today the sales associate tried to tell me they don't sell a certain brand. They did sell the brand, the associates need more training at Lowes inb Monroe Mi...

jeff g
Staff
1.7 (100 reviews)
1.7 (1550 reviews)
Reviewer's quote

My front load washer has been smelling for a while now, it also leaks down the front. So we called sears to have them send someone out to fix it. They sent a&e. The guy comes in, and tells me it is going to have a smell, all front load washing machines do. Umm no sir. Then as my husband was talking...

PissedConsumer1643821

The staff in customer service and the appliance department said that since the Washer and Dryer were not in stock that I should not get the order credited off of my BMO Credit Card because the would mess up the order and delivery of the appliances, to wait until the two appliance were delivered and...

Larry D
Diversity of Products or Services
1.4 (99 reviews)
2.5 (1296 reviews)
Reviewer's quote

... It's a $15 part ! You can buy it at every hardware store in America! I bought the part and she will have hot water tonight! But this isn't over ! A&E Factory services isn't gonna like me for awhile! I feel a YouTube video coming !!!!....

PissedConsumer996658

...WE HAVE USED LOWES FOR 15 YEARS BECAUSE THEY SAID THEY GUARANTEEED THEIR SERVICES but probably going to change to Home Depot..

Deb M

Ae Factory Service and Lowes Pros and Cons

Pros
  • Professional repairman
  • Professional repair man
  • Technician was very nice and personable
  • Product
  • Price
  • Location
Cons
  • Poor customer service
  • Lack of integrity
  • Lack of knowledge
  • Customer service
  • Customer service received
  • Service

Ae Factory Service and Lowes Most Positive Reviews

Top rated reviews
5

Bought a brand new Dishwasher, it was on sale I know why now. Installed it, and it never worked, called in Samsung and...

5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

Ae Factory Service and Lowes Most Critical Reviews

Lowest rated reviews
1

I scheduled a repairman from A&E Factory Service to repair an Electrolux range. I had the part waiting from...

1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

Ae Factory Service and Lowes Latest Reviews

Recent published reviews

My refrigerator has been out since May 2, 2019. A technician came out on May 9 and May 14, another technician came out o...

Read all 1328 reviews
2.1

years ago i was talked into signing up for a mylowes card which i was told would like my military discount to the...

Read all 4989 reviews

Ae Factory Service and Lowes Products and Services

Most reviewed product and services
  • Ae Factory Service Repair (356 reviews)
  • Ae Factory Service Customer Care (45 reviews)
  • Ae Factory Service Refrigerator Repair (26 reviews)
  • Lowes Customer Care (484 reviews)
  • Lowes Delivery Service (341 reviews)
  • Lowes Manager (298 reviews)