Ae Factory Service vs First American Home Warranty

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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $855 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service30
  • Lack of integrity22
  • Disrespectful attitude21
  • Lack of knowledge18
  • Rude technician12

Products by Ae Factory Service

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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 409 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Reliability
Staff
Website
  • Will never use again 8
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern22
  • Customer care16
  • Customer resolution16
  • Lack of concern and incompetence13
  • Customer service reps10

Products by First American Home Warranty

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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