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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1300 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service16
  • Lack of integrity13
  • Lack of knowledge12
  • Disrespectful attitude8
  • Very poor professionals4
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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 791 COMPANY RESPONSES
  • 801 TOTAL REVIEWS
3.2
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Lack of caring7
  • Customer service7
  • Horrible customer service4
  • Quality of the job4
  • Way the installation went and the end product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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