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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1302 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $866 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service16
  • Lack of integrity13
  • Lack of knowledge12
  • Disrespectful attitude8
  • Very poor professionals4
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American Home Shield

Household Services
  • 3 ISSUES RESOLVED
  • 1757 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Ability to submit service request 8
  • Easy payment 7
  • Setting up original appointment 6
  • Would not respond to complaints 6
  • Quick response from contractor 5

Customers don't like

  • Poor customer service23
  • Zero integrity17
  • Not honoring their contract9
  • Too long of wait on the phone8
  • No real commitment to customer7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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