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Ae Factory Service

Household Services
  • 1 ISSUES RESOLVED
  • 1300 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Professional repair man 4
  • Professional repairman 4
  • Technician was very nice and personable 3
  • Repairman jovial 2
  • That online appointment scheduling is offered 1

Customers don't like

  • Poor customer service16
  • Lack of integrity13
  • Lack of knowledge12
  • Disrespectful attitude8
  • Very poor professionals4
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Aire Serv

Household Services
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Staff
Reliability
Website
  • Do not honor commitment not have 2 pay if unable 2 repair 1
  • Systems to insure quality service 1
  • Trust 1

Customers don't like

  • Lack of knowledge of technician1
  • Relied more on tablet than own wits1
  • Time consuming1
  • Unable to switch from cooling and heating simultaneously1
  • Unable to troubleshoot unit to work properly in a timely manner1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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