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Advantagecare Physicians

Hospitals, Clinics and Medical Centers
  • 0 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $54.3K AVERAGE LOSS
1.7
Staff
Customer service
Website
Diversity of Products or Services
Reliability
  • Staff 2
  • No co-pay 2
  • Doctors 2
  • Staff is trying their best 1
  • Short waits 1

Customers don't like

  • Customer care6
  • Wait time5
  • Whole staff is a joke so unprofessional and untrustworthy2
  • Waiting for a call back that never comes2
  • Not being able to speak with doctor2
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Kaiser Permanente

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 414 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $34.5K AVERAGE LOSS
1.8
Staff
Customer service
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Some of the nurses are nice 2
  • Option i had to suggest was followed 2
  • Website 1
  • Reliablity 1

Customers don't like

  • Customer service6
  • Rising costs and bad service4
  • No good answers4
  • Customer care was awful4
  • Unsympathetic staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
Glen Oaks, New York, United States #1334742

Advantagecare physicians is nothing more than an excuse for claiming as much revenue as they could from the insurance companies, while providing very little service . Kaiser is a much more reputable company.

Its treatment of employees is atrocious. The same employees who were so courteous, knowledgeable, and caring have become nothing more than pre-programmed zombies, who are unable to make even the most obscure of decisions, without the input of very uncaring superiors.