PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advantagecare Physicians and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advantagecare Physicians
Kaiser Permanente

Advantagecare Physicians and Kaiser Permanente Overview

Total reviews
175
490
Company responses
0
0
Issues resolved
0
1

Kaiser Permanente was first mentioned on PissedConsumer on May 3, 2008 and since then this brand received 490 reviews. It is 315 reviews more than Advantagecare Physicians received since Feb 15, 2011.

Advantagecare Physicians and Kaiser Permanente Consumer Ratings

Rank
326 out of 2946 in Hospitals, Clinics and Medical Centers category
100 out of 1883 in Insurance category
Staff
259 in category
78 in category
Customer service
228 in category
111 in category
Product or Service Quality
238 in category
96 in category

Advantagecare Physicians and Kaiser Permanente Rating Details

Staff
1.7 (93 reviews)
1.8 (186 reviews)
Reviewer's quote

Staff needs to be inservice on customer care and turn aroung time for requested medical and referral documents. I have written lettes of complaint to Administrators and the have promissed to fix the problem but it has not worked. It is a great idea to have all these doctors on board but it is not...

MIREYA S

...knees and my primary care physician keeps telling me to take tylenol clearly he believes that tylenol is the answer for everything as does the entire kaiser staff . my wife needed a ct scan with dye and the radiologist missed the vein and blew her arm up like a balloon. Theres so much more to share about kaiser but im not writing a novel...

PissedConsumer1383921
Customer service
1.4 (91 reviews)
1.4 (198 reviews)
Reviewer's quote

The people at this office are very unprofessional. Your told one day to come for something and you come on the day your told its not ready. You give them advance notice and they still have you wait . People have jobs just as themselves who can’t leave work early or come late as they feel. They...

PissedConsumer1632199

KP’s billing practices are frequently in error and it takes extensive customer intervention to get the errors corrected. I am using KP’s Medicare Advantage and have been erroneously charged $155 for visits to my primary doctor even though they admit I paid the $5 co-pay. The bill stated that I was...

PissedConsumer1709484
Product or Service Quality
1.4 (78 reviews)
1.5 (188 reviews)
Reviewer's quote

These so call team staff/nurses are extremely rude and very unprofessional. I continue to have issues with getting my medication on my scheduled date. It’s always being submitted late. They really act as if they could care less, not to mention they act as if the medication is really coming from...

Angelina G

I am writing this complain about my visit to the ER at Kaiser Permanente at 1am on July 4th. I went there because my edema in my feet was very bad and have been having much pain in left side abdomen for almost 2 weeks. The nurse that helped me was nice her name was Rehme. But then I was assigned...

Broderick

Advantagecare Physicians and Kaiser Permanente Pros and Cons

Pros
  • Staff
  • No co-pay
  • Doctors
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Wait time
  • Customer care
  • How i was treated
  • Customer service
  • Rising costs and bad service
  • No good answers

Advantagecare Physicians and Kaiser Permanente Most Positive Reviews

Top rated reviews
5

I called to schedule an appointment with my OB/GYN this evening, something that is harmless I would assume. Shannon's cu...

5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

Advantagecare Physicians and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

I Have been trying to get my prescription from advantage care in Ronkonkoma ny for over 3 weeks now! They have been...

1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

Advantagecare Physicians and Kaiser Permanente Latest Reviews

Recent published reviews
1.8

I was a patient of Advantage Care Physicians for over ten years. The hours were initially convenient as well as the loca...

Read all 175 reviews
3

After three days of trying to schedule an appointment for an MRI I am no closer to success than I was when I started....

Read all 490 reviews

Advantagecare Physicians and Kaiser Permanente Products and Services

Most reviewed product and services
  • Advantagecare Physicians Customer Care (40 reviews)
  • Advantagecare Physicians Doctor (29 reviews)
  • Advantagecare Physicians Medical Care (20 reviews)
  • Kaiser Permanente Medical Care (83 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (39 reviews)