PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doctors Care and Advantagecare Physicians as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doctors Care
Advantagecare Physicians

Doctors Care and Advantagecare Physicians Overview

Total reviews
83
185
Company responses
0
0
Issues resolved
0
0

Doctors Care and Advantagecare Physicians Consumer Ratings

Rank
335 out of 2002 in Hospitals, Clinics and Medical Centers category
343 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
288 in category
236 in category
Website
231 in category
314 in category
Product or Service Quality
248 in category
255 in category
Diversity of Products or Services
303 in category
258 in category

Doctors Care and Advantagecare Physicians Rating Details

Customer service
1.2 (46 reviews)
1.4 (96 reviews)
Reviewer's quote

She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

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...The customer service agent sent the wrong information. My insurance will not pay because of their error. Now I am stuck with the bill for their mistake...

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Website
2.2 (38 reviews)
1.9 (71 reviews)
Reviewer's quote

...I looked up their website before going. States $125 cost for visit. I went in and while registering the first question 'receptionist/PA?' asks is if I have insurance...

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...They're trying to make everyone use website and its a horrible idea. Referral time sucks..

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Product or Service Quality
1.4 (36 reviews)
1.4 (83 reviews)
Reviewer's quote

 I had been a long-time client of Doctor's Care until this issue and even though the staff was always changing, the service fine (not typically fast but acceptable and convenient to my schedule).  I believe they had management change and not for the better. I have tried to contact them and they...

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They no longer have PT in the Staten Island location and waited until a week of my appointment to tell me they no longer offer that service. They don't have Neurology or ortho. The call center is in Florida and can only leave messages to the doctor...

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Diversity of Products or Services
1.5 (35 reviews)
1.9 (76 reviews)
Reviewer's quote

I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there for didn't get it until the following Wednesday. which caused me a whole week of pay. It also took me four hours.

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...in copay's, monthly instead of yearly membership fees that are increasing every year, heavy turnover of doctors, cutbacks in preventative home nursing services and long appointment scheduling times. I am finding after so many years with this medical service that even my patience is wearing...

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Doctors Care and Advantagecare Physicians Pros and Cons

Pros
  • Reminder to get flu shot
  • Fast check in time
  • No co-pay
  • Staff is trying their best
  • Staff
Cons
  • Poor service from doctors
  • Unor
  • Rude nurse
  • Wait time
  • Customer care
  • Waiting for a call back that never comes

Doctors Care and Advantagecare Physicians Most Positive Reviews

Top rated reviews
5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

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5

I called to schedule an appointment with my OB/GYN this evening, something that is harmless I would assume. Shannon's cu...

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4.1

I am extremely dis-satisfied with some things regarding my script for a boot yesterday. I live 40 minutes from Doctors C...

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5

It really hard to go to your doctor my doctor" seema mussand"she is always so busy she never have time when ever you...

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Doctors Care and Advantagecare Physicians Most Critical Reviews

Lowest rated reviews
1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

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1

I Have been trying to get my prescription from advantage care in Ronkonkoma ny for over 3 weeks now! They have been...

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1

Some of us try to do the right thing. We battle an entire medical system that insists it wants to help us when in all ac...

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1

I went in for a simple shot, which only lasted one minute to complete...But my appointment was at 9, I arrived at 8:55...

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Doctors Care and Advantagecare Physicians Latest Reviews

Recent published reviews
No votes

Lindsey, a PA at the Drs Care in Simpsonville discussed test results regarding an STD over the phone with someone who...

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1.4

On July 13 at about 5 45 p.m. received call informing me that my appointment that was scheduled back in May for July 16...

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1

Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from...

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2.2

Horrible. Showed up for my 12:15 appointment, but the doctor leaves at noon. Twenty minute hold times every time you...

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Doctors Care and Advantagecare Physicians Products and Services

Most reviewed product and services
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Medical Care (15 reviews)
  • Doctors Care Customer Care (12 reviews)
  • Advantagecare Physicians Customer Care (41 reviews)
  • Advantagecare Physicians Doctor (29 reviews)
  • Advantagecare Physicians Medical Care (21 reviews)