PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Advantagecare Physicians and Doctors Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Advantagecare Physicians
Doctors Care

Advantagecare Physicians and Doctors Care Overview

Total reviews 186 83
Company responses 0 0
Issues resolved 0 0

Advantagecare Physicians and Doctors Care Consumer Ratings

Rank
353 out of 2049 in Hospitals, Clinics and Medical Centers category
346 out of 2049 in Hospitals, Clinics and Medical Centers category
Customer service
238 in category
291 in category
Product or Service Quality
257 in category
252 in category
Diversity of Products or Services
260 in category
304 in category
Reliability
231 in category
170 in category

Advantagecare Physicians and Doctors Care Rating Details

Customer service
1.4 (97 reviews)
1.2 (46 reviews)
Reviewer's quote

...The customer service agent sent the wrong information. My insurance will not pay because of their error. Now I am stuck with the bill for their mistake...

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She greeted other customers that were white with pleasant customer service skills. Never going to any Doctor’s Care office again. It would be my recommendation for anyone wishing to see a physician to establish care with a reputable and responsible primary care physician and to never use any fly by...

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Product or Service Quality
1.4 (83 reviews)
1.4 (36 reviews)
Reviewer's quote

They no longer have PT in the Staten Island location and waited until a week of my appointment to tell me they no longer offer that service. They don't have Neurology or ortho. The call center is in Florida and can only leave messages to the doctor...

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...I emailed both customer service email addresses at the billing site and the doctors care site. I have not gotten any response whatsoever from anyone. But now I have another bill marked past due...

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Diversity of Products or Services
1.9 (76 reviews)
1.5 (35 reviews)
Reviewer's quote

...in copay's, monthly instead of yearly membership fees that are increasing every year, heavy turnover of doctors, cutbacks in preventative home nursing services and long appointment scheduling times. I am finding after so many years with this medical service that even my patience is wearing...

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I was waiting on a drug screen that I took on a Tuesday should have came back on Friday. the company that I went there for didn't get it until the following Wednesday. which caused me a whole week of pay. It also took me four hours.

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Reliability
1.3 (74 reviews)
1.7 (31 reviews)
Reviewer's quote

On July 13 at about 5 45 p.m. received call informing me that my appointment that was scheduled back in May for July 16 at 7 00 p.m. was cancelled. I was told two things . One there was scheduling revision on June 1 and schedule finalized on July 1 . No call was ever placed to me as a common...

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Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from a simple blood test. Dirty and does not follow proper protocol. I cant believe they are still open. The board of health should shut them down.

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Advantagecare Physicians and Doctors Care Pros and Cons

Pros
  • No co-pay
  • Staff is trying their best
  • Staff
  • Reminder to get flu shot
  • Fast check in time
Cons
  • Wait time
  • Customer care
  • Waiting for a call back that never comes
  • Poor service from doctors
  • Unor
  • Rude nurse

Advantagecare Physicians and Doctors Care Most Positive Reviews

Top rated reviews
5

I called to schedule an appointment with my OB/GYN this evening, something that is harmless I would assume. Shannon's cu...

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5

I'm in Columbia SC 4621 hardscrabble road. I was a walk in at 1030 am, it was posted that they would text you when it...

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5

It really hard to go to your doctor my doctor" seema mussand"she is always so busy she never have time when ever you...

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4.1

I am extremely dis-satisfied with some things regarding my script for a boot yesterday. I live 40 minutes from Doctors C...

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Advantagecare Physicians and Doctors Care Most Critical Reviews

Lowest rated reviews
1

I Have been trying to get my prescription from advantage care in Ronkonkoma ny for over 3 weeks now! They have been...

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1

The wait time for Dr. Care in Carolina Forest SC was 2 hrs and the receptionist was nasty!

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1

I went in for a simple shot, which only lasted one minute to complete...But my appointment was at 9, I arrived at 8:55...

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1

Some of us try to do the right thing. We battle an entire medical system that insists it wants to help us when in all ac...

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Advantagecare Physicians and Doctors Care Latest Reviews

Recent published reviews
2.4

Up to YouThis place varies by location, so some are better than others. I've had to navigate my way through some lousy d...

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No votes

Lindsey, a PA at the Drs Care in Simpsonville discussed test results regarding an STD over the phone with someone who...

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1.4

On July 13 at about 5 45 p.m. received call informing me that my appointment that was scheduled back in May for July 16...

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1

Treated like a piece of garbage. Tech who did blood did not listen and I still have massive swelling and bruising from...

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Advantagecare Physicians and Doctors Care Products and Services

Most reviewed product and services
  • Advantagecare Physicians Doctor (29 reviews)
  • Advantagecare Physicians Medical Care (22 reviews)
  • Advantagecare Physicians Physician Doctor (6 reviews)
  • Doctors Care Doctor (15 reviews)
  • Doctors Care Medical Care (15 reviews)
  • Doctors Care Receptionist (6 reviews)