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  • 2 ISSUES RESOLVED
  • 467 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Car 4
  • That the car it was clean 4
  • First attendant 3
  • Customer service 2
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Invisible customer service4
  • Worst customer service ever4
  • That the feeling of being ripoff3
  • Underhanded cancellation policy3
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Very little about it 2
  • Concept 2
  • Car 1
  • Flexible locations 1

Customers don't like

  • Unable to speak to customer service3
  • Demeanor2
  • Lack of logic2
  • Refused service2
  • Unauthorized charged2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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