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  • 3 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $571 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • That the car it was clean 4
  • Car 4
  • First attendant 3
  • Car was clean 3
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Worst customer service ever4
  • Invisible customer service4
  • Underhanded cancellation policy3
  • That the feeling of being ripoff3
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Concept 3
  • Very little about it 2
  • Flexible locations 2
  • Car selection 2
  • Ease of website 1

Customers don't like

  • Unable to speak to customer service3
  • Worst customer service ever2
  • Unauthorized charged2
  • Refused service2
  • Lack of logic2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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