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  • 2 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $588 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • That the car it was clean 4
  • Awful 3
  • Car 3
  • First attendant 3
  • Inside attendants 2

Customers don't like

  • Invisible customer service14
  • No recourse to solve a problem9
  • Worst customer service ever9
  • Customer services6
  • Trying to extort money from customer5
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Location
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Customer service8
  • Some of the terms and conditions5
  • Unprofessional and accusotory5
  • And not not helping renter deal with dishonest car owners4
  • Communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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