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  • 2 ISSUES RESOLVED
  • 465 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $574 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 4
  • That the car it was clean 4
  • First attendant 3
  • Customer service 2
  • Inside attendants 2

Customers don't like

  • No recourse to solve a problem6
  • Invisible customer service4
  • Worst customer service ever4
  • That the feeling of being ripoff3
  • Underhanded cancellation policy3
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Website ease of use 2
  • Dealing with renters 1
  • Excellent customer service 1
  • Website dashboard 1
  • dealing with owners 1

Customers don't like

  • Communication4
  • Unprofessional and accusotory4
  • Customer service3
  • Relay rides evasive policies for damage claims2
  • Scam artist owners2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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